Explanatory notes of telephone harassment for debt collection

1. General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679

• Article 6 - Lawfulness of processing.
• Article 13 - Information to the data subject.
• Article 17 - Right to be forgotten.
• Article 21 - Right to object.

2. Ley Orgánica 3/2018, de Protección de Datos y Garantía de los Derechos Digitales (LOPDGDD)

• Article 7 - Consent of the data subject.
• Article 20 - Right not to receive unwanted commercial calls.
• Article 70 et seq. - Proceedings before the AEPD and sanctioning regime.

3. Spanish Penal Code

• Article 172 - Coercion.
• Article 172 ter - Harassment or stalking.

4. Ley General para la Defensa de los Consumidores y Usuarios (TRLGDCU)

• Articles 44 and following - Prohibition of aggressive commercial practices.
• Article 20 - Consumer's right to clear information.

5. AEPD Instruction 1/2006 on commercial communications

• Prohibits automated calls without consent.
• Obliges to allow the right of opposition.

• Notes on the new regulation on foreigners
• Explanatory Notes on foreign residents